Booking Terms

We want booking your stay at Finca Valle Verde to feel as simple and straightforward as possible.

These Booking Terms explain the main conditions that apply when you make a reservation with us. By making a booking, you confirm that you have read and accepted these terms.

If you have any questions about any part of the booking conditions, please contact us before making your reservation. We’re always happy to clarify anything you’re unsure about.

Making a Booking

A booking is confirmed once we have received the information and payment required for your reservation and have confirmed the booking with you.

The person making the booking is responsible for ensuring that the information provided is accurate, including:

• Guest names

• Arrival and departure dates

• Number of guests

• Contact details

• Any specific requirements or requests

Please check your booking confirmation carefully and let us know as soon as possible if anything is incorrect.

Booking Confirmation

Once your reservation has been confirmed, you will receive confirmation of your booking together with the relevant details for your stay.

Your booking confirmation will normally include:

• Your accommodation

• Arrival and departure dates

• Number of guests

• Price of your stay

• Payment details

• Check-in information

• Any additional arrangements agreed with us

Please keep your booking confirmation for your records and refer to it when planning your arrival.

Prices & Payment

The total price of your stay will be confirmed at the time of booking.

Unless otherwise stated, the price shown for your accommodation includes the facilities and services specifically described in your booking.

Any additional services, arrangements or charges not included in the original booking will be discussed with you before they are added.

[Add your payment terms here — for example, whether a deposit is required at the time of booking and when the remaining balance is due.]

Cancellation by the Guest

We understand that plans sometimes change.

If you need to cancel your booking, please contact us as soon as possible. Cancellation terms will depend on the rate or booking conditions applicable to your reservation.

Any cancellation charges and refund arrangements will be confirmed at the time of booking.

Where a booking has been made through a third-party booking platform, the cancellation conditions of that platform and the rate selected may also apply.

[Insert your specific cancellation policy here.]

Changes to Your Booking

If you would like to change your booking, such as your arrival or departure dates, number of guests or accommodation, please contact us as soon as possible.

We will always do our best to accommodate requested changes, but changes cannot be guaranteed and may be subject to availability and any difference in price.

A change to dates may be treated as a cancellation and new booking where the original booking conditions require this.

Cancellation by Finca Valle Verde

In the unlikely event that we need to cancel your booking due to circumstances beyond our reasonable control, we will contact you as soon as possible.

Where appropriate, we will offer an alternative arrangement or refund any payments made to us for the affected booking, in accordance with the applicable booking conditions and legal requirements.

We recommend that guests have suitable travel insurance to cover circumstances such as travel disruption, illness, cancellation or other unforeseen events.

Arrival & Check-in

Our standard check-in and check-out times are:

Check-in: from [XX:XX]
Check-out: by [XX:XX]

Please let us know your approximate arrival time where possible, particularly if you expect to arrive outside our normal check-in hours.

If you arrive significantly earlier than the agreed check-in time, we cannot guarantee that your accommodation will be ready.

Likewise, late check-out is subject to availability and should be agreed with us in advance.

Late Arrivals

If you expect to arrive late, please contact us in advance so that we can make the necessary arrangements.

Arrivals outside our normal check-in hours may require prior agreement.

If you do not arrive on the expected arrival date and have not contacted us, we may treat the booking as a no-show in accordance with the applicable booking conditions.

No-Shows

If you do not arrive for your booking and have not contacted us, the reservation may be treated as a no-show.

Any applicable charges or refunds will be determined by the cancellation conditions that applied to your booking.

If your travel plans change unexpectedly, please contact us as soon as possible. We will always try to help where we can.

Number of Guests

Only the number of guests stated on the booking may stay at the accommodation.

If you would like to add another guest, please contact us before their arrival. Additional guests can only be accommodated where the accommodation's maximum occupancy and availability allow this.

We are unable to guarantee accommodation for additional guests who have not been included in the booking.

Children & Minimum Age

[Insert your policy regarding children and minimum age here.]

If there are any age restrictions for particular accommodation, these will be communicated before booking.

Pets

[Insert your pet policy here.]

If pets are permitted by prior arrangement, please do not bring a pet without first receiving confirmation from us.

Smoking

[Insert your smoking policy here.]

Any smoking restrictions form part of these Booking Terms and must be respected throughout your stay.

Accommodation & Facilities

Every effort is made to ensure that the accommodation and facilities described on our website are available and in good working order.

Occasionally, facilities may need to be temporarily unavailable because of maintenance, safety requirements, weather conditions or circumstances outside our reasonable control.

Where possible, we will advise guests of any significant changes or restrictions.

Swimming Pool

The swimming pool is provided for guests' enjoyment, subject to seasonal availability, weather conditions and any applicable safety requirements.

[Insert pool opening dates, hours, heating arrangements and any specific pool rules here.]

Guests are responsible for supervising themselves and any members of their party and should follow all pool safety instructions.

Rural Location

Finca Valle Verde is a rural property situated in a natural mountain environment.

Guests should be aware that the property and surrounding area may include uneven ground, slopes, steps, gravel surfaces and other features associated with a traditional countryside setting.

Natural sounds, insects, wildlife, changing weather conditions and other aspects of rural life are part of the environment and cannot always be controlled.

We recommend that guests read our Practical Information before booking and contact us if they have any questions about whether the property is suitable for their needs.

Outdoor Activities

Finca Valle Verde is ideally located for hiking, climbing, cycling and other outdoor activities.

Guests take part in these activities at their own discretion and responsibility.

We recommend that you choose activities appropriate to your experience and fitness level, check local conditions and weather forecasts, and use suitable equipment.

Finca Valle Verde does not accept responsibility for accidents, injuries, loss or damage arising from outdoor activities undertaken by guests, except where liability cannot legally be excluded or limited.

Personal Belongings

Guests are responsible for their personal belongings during their stay.

Please do not leave valuable items unattended and take reasonable precautions to keep your belongings secure.

Finca Valle Verde cannot accept responsibility for loss, theft or damage to guests' personal belongings except where such liability cannot legally be excluded.

Damage to the Property

We ask guests to treat the accommodation, furnishings, equipment and grounds with care and respect.

Guests are responsible for any damage caused to the accommodation or property beyond reasonable wear and tear as a result of their actions or the actions of members of their party.

If damage occurs, please let us know as soon as possible so that we can discuss the situation with you.

We reserve the right to recover reasonable costs associated with repairing or replacing damaged property.

Behaviour & Respect for Others

We want Finca Valle Verde to remain a peaceful and enjoyable place for everyone.

Guests are asked to respect the property, the surrounding environment, local residents and other guests.

Excessive noise, antisocial behaviour, illegal activity or behaviour that causes significant disturbance to others will not be tolerated.

Where necessary, we reserve the right to ask guests to leave the property if their behaviour seriously affects the safety, comfort or enjoyment of others.

No refund will normally be provided in circumstances where a guest is required to leave due to serious misconduct, subject to applicable law.

Accessibility & Suitability

Finca Valle Verde is a traditional rural property and may not be suitable for everyone.

Guests are responsible for checking that their chosen accommodation and the property are suitable for their individual requirements.

If you have mobility, accessibility, medical or other specific requirements, please contact us before booking. We will provide honest information about the property and do our best to help you make an informed decision.

Information on Our Website

We take care to ensure that the information on our website is accurate and up to date.

However, photographs, descriptions and information are intended as a general representation of the property and may occasionally differ slightly from the accommodation or surroundings at the time of your stay.

Where a particular facility or feature is important to your booking, please contact us before making your reservation so that we can confirm the current situation.

Circumstances Beyond Our Control

We cannot accept responsibility for circumstances that are genuinely beyond our reasonable control, including severe weather, natural events, fire, utility failures, road closures, government restrictions, transport disruption or other unforeseen events.

Where such circumstances affect your stay, we will do our best to provide assistance and practical information and will act in accordance with applicable law and the terms of your booking.

Travel Insurance

We strongly recommend that all guests take out appropriate travel insurance before travelling.

Your insurance should provide suitable cover for circumstances such as cancellation, travel disruption, illness, accidents, lost belongings and other unexpected events relevant to your trip.

Third-Party Services

We may provide information or recommendations about local businesses and services, including restaurants, transport providers, activity providers, car hire companies and attractions.

Unless we have specifically confirmed otherwise, these services are provided by independent third parties and are subject to their own terms and conditions.

We cannot accept responsibility for the acts, omissions, availability or performance of independent third-party providers.

Privacy & Guest Information

We collect and use guest information as necessary to manage your booking, communicate with you and comply with our legal obligations.

Any personal information provided to us will be handled in accordance with our Privacy Policy.

[Add link to Privacy Policy.]

Where Spanish law requires guest registration, we may need to collect and submit the required information to the relevant authorities.

Governing Law

These Booking Terms are governed by the laws of Spain.

Any dispute arising in connection with a booking will be handled in accordance with applicable Spanish law and the jurisdiction required by applicable consumer protection legislation.

Nothing in these Booking Terms is intended to remove or limit any statutory rights that guests have under applicable law.

Changes to These Terms

We may occasionally update these Booking Terms to reflect changes to our accommodation, services, legal requirements or booking procedures.

The terms applicable to your reservation will be those in force and provided to you at the time of booking, unless a change is required by law.

Questions About Your Booking

If you have any questions about these Booking Terms or anything relating to your stay at Finca Valle Verde, please contact us before booking.

We want you to know exactly what to expect so that you can book with confidence and look forward to your time with us.

We look forward to welcoming you to Finca Valle Verde and helping you enjoy a memorable stay in the beautiful countryside of Andalusia.